Employee Support Advisor

Location: Warrington

Closing date: Not specified

Hours per week: 37.5

Brookson Group have an exciting, new opportunity to join our support team within a rapidly expanding sector of the company. With our employee base of contractors consistently growing, our Employee Support team are a crucial part of making sure we deliver a premium and tailored service for each of their needs. We are looking for an Employee Support Advisor to join the team and support our employees every step of the way. You will be responsible for providing a first-class customer service and admin support for our new customers, and build long term relationships to support them.


What you will do

- Explain the contracting service we offer to new employees

- Act as point of contact for queries regarding the service and offer ongoing support and guidance

- Carry out regular reviews with employees to ensure they are getting the most out of working as a contractor

- Process employee resignations and where possible retain the employee with our service.

- Work as part of a team and assist with other areas of the contractor operations team when required

- Adhere to team KPI’s


What Brookson look for

- Excellent communication skills both written and verbal

- Personable nature with a passion for helping people

- Experience working in a high transactional environment

- Enjoys working in a team environment


What Brookson can offer you

- Study Support

- Career progression

- 5% company pension contribution

- 23 days’ annual leave

- Birthday day off

- Great company culture



The closing date for this job has now passed.